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Payment:
We accept any major credit cards but one must have a PayPal account or a Google Checkout account to buy from us online. We use these services because they can be trusted for safe and private transactions.

Ordering:
All of our items online are ready-made and available for shipment at once except for the jewelries in Shila’s Collection. Shila’s Collection give customers the option to customize their jewelry to fit and suit their taste. For more info, go to ABOUT and read the section under Gemstone and GF Collection. For Shila’s Gemstone Creations, you can either buy them as-is or follow the instructions provided in the ABOUT section to customize it.

For Gold Filled Creations just follow the instructions listed under each item for customization, for example: choosing crystal color, the size, etc., and mention them while checking out in the “notes” section.

Shipment:
We usually use USPS to ship our merchandise . In a case that a product isn’t in stock we either try to get one for you or cancel the order. Products available are usually shipped, without further a due within 2-3 days through USPS and should take around 7 business days to reach your front door. For Shila’s Collecion, however, once we receive an order and confirm your design, it takes around 3-5 days to process and then ship using USPS. So it should take about 10-12 days in total to reach your front door.

Satisfaction:
All of our handicraft and gift products are unique and can vary slightly from the displayed picture, whether in color hue, design format, or size. However, we thoroughly check our products before shipping them, to guarantee that our customers are getting only the best items. To this date we haven’t had a single dissatisfied customer, hence we can proudly promise you that you will be completely satisfied with our excellent customer service.
Last Updated: 15 Dec 2013 11:46:19 PST home  |  about  |  terms  |  contact
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